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ROJAXSYSTEMS & SOLUTIONS
SUPPORT CENTER

Get Support the Smart Way.

Create a ticket, track your requests, and get help from our team—right here in the platform.

All support is handled through tickets inside the platform. We do not offer phone support. We respond within a maximum of 24 hours. Tickets are handled in the order received.

My Tickets

Can't invite team memberIn Progress
Payroll report is not calculating correctlyOpen
Billing question about plan changeWaiting on You
How to export attendance dataClosed

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Submit a request and our team will assist you.

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Track Your Requests

  • Real-time status updates
  • View all your conversations in one place
  • Attach files and screenshots
  • Get notified when there’s a new reply
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Open
Waiting on You
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You’ll receive email notifications when:

  • Your ticket is created
  • Our team replies to your ticket
  • The status of your ticket changes
  • Additional information is requested

Helpful Resources

Getting Started Guide

Learn the basics of ROJAX before you open a ticket.

View Guide

Video Tutorials

Watch module tutorials in University, anytime.

Watch Videos

System Status

Ticket history and status changes stay in the platform.

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Can’t find what you need? Create a ticket and our support team will be happy to help.

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Create Ticket

This is the public-site ticket form. Backend delivery will be connected in a later phase.

File attachments will be enabled when the ticket backend is connected.